FAQs

Glossary of terms

C41 – Color Negative process
E6 – Color Positive or slide film process
B&W – Black and white negative process
Digital Contact Sheet – Thumbnails of each frame of your roll of film printed on an 8.5×11 sheet of paper, mimicking a traditional darkroom contact sheet.


  • I’m not sure what type of film I have. How do I fill out my order?
    • Take a close look at your film canister. It should have processing instructions printed on it. If you’re still unsure, fill out your order with your best guess and leave us a note to process per box instructions. 
  • Can you cross process?
    • Yes! Just leave us a note making it clear that you want to cross process your film. 
  • What do you use to process film?
    • We use Refrema dip and dunk processors in house for C41, E6 and black and white film. 
    • Black and white film is processed in Kodak Xtol
  • Do you do everything in house?
    • All still film is done in house! Once you drop off, your film will not leave our lab until you pick it up. 
    • Motion picture film is sent out for processing but scanned here at the lab.
  • What type of scanners do you use?
    • We use Noritsu HS-1800 scanners for full roll film processing. We also offer 4×5 film scans and individual frame scans on an Imacon Flextite 848
  • What are the pixel dimensions for the scans?
    Here are all the pixel dimensions and film sizes.
  • How do I receive my scans?
    • Once your scans are completed you will receive an email with a download link.
  • How do I get my film back?
    • At check out you can select whether you want to pick your film up in person, or have it mailed back to you. 
  • I already got my scans, what do I have to pick up?
    • Your film! Even though you’ve got your digital files archived, we still recommend picking up and holding on to your physical film. If you ever lose your digital backup or want larger scans, you still have the original hard copy. If you don’t want your film back, please let us know so we can dispose of it.